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Emergency & Host Support

Keep this page bookmarked for host support, urgent maintenance, or medical assistance during your stay in Aguas Verdes.


If you have questions, urgent maintenance concerns, or encounter language translation issues in the booking app chat, reach out directly:

  • WhatsApp / Phone: +44 7480 557 034
  • Local In-Person Assistance: If a water, lock, or electrical issue arises that cannot be resolved remotely, trusted local contacts, co-hosts, or neighbors can be dispatched directly to the apartment to assist you.

Section titled “🛰️ Emergency Internet Backup (Starlink)”

If the primary Movistar fiber connection ever encounters a regional line outage, switch your device to our emergency battery-backed satellite network:

  • Network Name (SSID): starlink.aguasverdes.es
  • Status & Portal: https://starlink.aguasverdes.es/
  • Powered by a dedicated Uninterruptible Power Supply (UPS) for continuous communication.

  • Dial: 112
  • Languages: Multilingual operators speak Spanish, English, and German.
  • Covers: Police (Policía Nacional / Guardia Civil), Ambulance (Ambulancia / Urgencias), and Fire (Bomberos).

1. Centro de Salud de Antigua (Urgent Care Clinic)

Section titled “1. Centro de Salud de Antigua (Urgent Care Clinic)”
  • Distance: ~15 minutes drive
  • Address: Calle Manuel Sánchez Évora s/n, 35630 Antigua
  • Services: 24-hour emergency triage (Urgencias), minor injuries, and urgent general medicine.
  • Health Insurance: European Health Insurance Card (EHIC / GHIC) accepted.

2. Hospital General de Fuerteventura (Main Island Hospital)

Section titled “2. Hospital General de Fuerteventura (Main Island Hospital)”
  • Distance: ~25–30 minutes drive
  • Location: Carretera del Aeropuerto km 1, Puerto del Rosario
  • Services: Full comprehensive 24/7 emergency room, trauma center, pediatric ward, and intensive care.
  • Location: Main square in Antigua.
  • Hours: Monday to Friday 09:00–13:30 and 16:30–20:00, Saturdays 09:00–13:30.
  • On-Duty Pharmacy (Farmacia de Guardia): Outside regular hours, rotating 24-hour pharmacy rotas are posted in the window.