Emergency & Host Support
Keep this page bookmarked for host support, urgent maintenance, or medical assistance during your stay in Aguas Verdes.
📞 Direct Host Contact (Bart)
Section titled “📞 Direct Host Contact (Bart)”If you have questions, urgent maintenance concerns, or encounter language translation issues in the booking app chat, reach out directly:
- WhatsApp / Phone:
+44 7480 557 034 - Local In-Person Assistance: If a water, lock, or electrical issue arises that cannot be resolved remotely, trusted local contacts, co-hosts, or neighbors can be dispatched directly to the apartment to assist you.
🛰️ Emergency Internet Backup (Starlink)
Section titled “🛰️ Emergency Internet Backup (Starlink)”If the primary Movistar fiber connection ever encounters a regional line outage, switch your device to our emergency battery-backed satellite network:
- Network Name (SSID):
starlink.aguasverdes.es - Status & Portal: https://starlink.aguasverdes.es/
- Powered by a dedicated Uninterruptible Power Supply (UPS) for continuous communication.
🚨 Emergency Services
Section titled “🚨 Emergency Services”112 — European Emergency Number
Section titled “112 — European Emergency Number”- Dial:
112 - Languages: Multilingual operators speak Spanish, English, and German.
- Covers: Police (Policía Nacional / Guardia Civil), Ambulance (Ambulancia / Urgencias), and Fire (Bomberos).
🏥 Medical Facilities & Pharmacies
Section titled “🏥 Medical Facilities & Pharmacies”1. Centro de Salud de Antigua (Urgent Care Clinic)
Section titled “1. Centro de Salud de Antigua (Urgent Care Clinic)”- Distance: ~15 minutes drive
- Address: Calle Manuel Sánchez Évora s/n, 35630 Antigua
- Services: 24-hour emergency triage (Urgencias), minor injuries, and urgent general medicine.
- Health Insurance: European Health Insurance Card (EHIC / GHIC) accepted.
2. Hospital General de Fuerteventura (Main Island Hospital)
Section titled “2. Hospital General de Fuerteventura (Main Island Hospital)”- Distance: ~25–30 minutes drive
- Location: Carretera del Aeropuerto km 1, Puerto del Rosario
- Services: Full comprehensive 24/7 emergency room, trauma center, pediatric ward, and intensive care.
3. Farmacia Antigua (Pharmacy)
Section titled “3. Farmacia Antigua (Pharmacy)”- Location: Main square in Antigua.
- Hours: Monday to Friday 09:00–13:30 and 16:30–20:00, Saturdays 09:00–13:30.
- On-Duty Pharmacy (Farmacia de Guardia): Outside regular hours, rotating 24-hour pharmacy rotas are posted in the window.